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Top Uses of Speech Recognition Software There have been major developments in the field of technology. n just a short time there are hundreds of innovations that have been directed towards improvement of work and life in general. The sky is definitely the limit when it comes to advancements in technology. Today computers are very portable and affordable, and this makes it possible for a number of people to have one. There are different types of computers being used in a number of places. Computer programs require software to run, thus a number of software have been written to help create various uses for these computers. Some of the most interesting and helpful software used on computers are speech and voice recognition software. Below are some of the top uses of speech recognition software. Replaying Of Information Accessing of information is one of the most delicate things business owners need to consider when dealing with a client. Businesses that use speech recognition technology, manage to improve self-service, which increases client’s experience. This form of technology works well in a situation where clients do not want to speak to a live operator. These software allow clients to give their details such as their names and account numbers to facilitate the services they require. All this is made possible without having to talk to a real person.
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This technology allows its users to create text documents through voice recognition. It is very efficient because the software has the ability to produce the information very quickly. Due to how fast the method is, it’s able to save on time compared to having someone type the information. Due to the heavy tasks that require transcription in large organizations such as legal companies, this technology is normally used. Other than being efficient and fast, it also saves on money because organizations don’t have to employ individuals to type the work. Controls Calls Voice recognition helps in steering calls to the right offices in a company. It can be very annoying when one has to be put on hold for their call to be directed to the right department or office. Voice recognition can easily know what a caller wants, guide the caller through the security checks and direct the call to the right department. Giving Computer Commands Several computers are today capable of accepting certain commands to open or close applications thanks to speech recognition. This is great because it helps enhance quality particularly when you are multitasking. GPS apps and machines used in cars to find directions are a perfect example of this feature. Voice command technology is also employed in mobile phones to make calls and send messages among other things.